flow Digital Knowledge SolutionsMoorstr. 1892318 Neumarkt
Represented by Janina Wolf
Phone: E-Mail: info@flow-knowledge.com
Germany has set up an online platform for the resolution of disputes between businesses and consumer. The platform is available at https://www.universalschlichtungsstelle.de/english We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Our website contains links to external third‑party websites over whose content we have no control. Therefore, we cannot assume any liability for such external content. The respective provider or operator of the linked pages is always responsible for their content. The linked pages were checked for possible legal violations at the time the link was created. No unlawful content was identifiable at that time. However, permanent monitoring of the linked pages is not reasonable without concrete indications of a legal violation. If we become aware of any legal infringements, we will remove such links immediately.
This website is operated by flow Digital Knowledge Solutions.
It is very important to us to handle the data of our website visitors in a trustworthy manner and to protect them as effectively as possible. For this reason, we make every effort to comply with the requirements of GDPR. In the following, we explain how we process your data on our website. We use clear and transparent language so that you can truly understand what happens to your data.
The party responsible for data processing on this website is the controller within the meaning of the GDPR. This is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data. You can reach the controller at:flow Digital Knowledge SolutionsMoorstr. 1892318 NeumarktGermanyinfo@flow-knowledge.com
The GDPR grants you extensive rights. These include, for example, the right to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the rectification, restriction, or deletion of these data, or to lodge a complaint with the competent data protection supervisory authority. You may withdraw any consent you have given at any time.
When you visit our website, we process personal data about you. To protect these data as effectively as possible against unauthorized access by third parties, we use SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of your browser displays ‘https://’ or shows a lock symbol.
This website is hosted using the services of IONOS, provided by IONOS Group SE, Elgendorfer Strasse 57, 56410 Montabaur, Germany. IONOS supplies the technical infrastructure required to make the website accessible and enables additional functions such as domain management, email communication, and the provision of cloud and storage solutions. In the context of hosting, the following categories of personal data are typically processed:
These data are required temporarily in order to display our website to you continuously and without issues, and are stored in so-called server log files.The processing of these data is carried out in accordance with Art. 6(1)(f) GDPR and is based on our legitimate interest in processing such data, in particular our interest in the functionality of the website and its security.
We offer the option to contact us via a form on our website. The form is used for entering and submitting personal inquiries and is operated solely by us, the website operator, who are responsible for its technical and content-related management. For this purpose, we collect the following data:
The processing of these data is carried out for the purpose of handling and responding to inquiries, as well as for initiating or performing contractual relationships. The legal basis for the processing is Art. 6(1)(b) GDPR for the performance of (pre‑)contractual measures, or Art. 6(1)(f) GDPR on the basis of our legitimate interest in efficient and user‑friendly communication. The data are deleted as soon as the respective purpose no longer applies and deletion is permissible under the applicable legal requirements.
If you contact us by email, we process your email address and, where applicable, any other data contained in the message. These data are stored on the mail server and, in part, on the respective end devices. Depending on the nature of your request, the legal basis for this processing is generally Art. 6(1)(f) GDPR or Art. 6(1)(b) GDPR. The data are deleted as soon as the respective purpose no longer applies and deletion is permissible under the applicable legal requirements. If you contact us by telephone, call data may be stored on the respective end device and by the telecommunications provider used, in a pseudonymized form. Any personal data collected during the call are processed solely for the purpose of handling your inquiry. The legal basis for this processing is generally Art. 6(1)(f) GDPR or Art. 6(1)(b) GDPR. The data are deleted as soon as the respective purpose no longer applies and deletion is permissible under the applicable legal requirements.
The current version of this Data Privacy policy is dated 15 April 2026. From time to time, it may be necessary to adapt the content of the Privacy Policy in order to reflect actual or legal developments. We therefore reserve the right to amend this Privacy Policy at any time. We will publish the amended version in the same place and recommend that you review the Privacy Policy regularly.